Privacy Policy
How Stationcodex protects and manages your personal information
Introduction & Our Commitment
At Stationcodex, we understand that your financial data deserves the highest level of protection. This privacy policy explains how we collect, use, store, and safeguard your personal information when you use our liquidity and solvency analysis services.
We're bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth), and we take our responsibilities seriously. Your trust matters to us – that's why we've designed our processes to give you complete control over your data while delivering the financial insights you need.
Quick Summary: We only collect information necessary for financial analysis, never sell your data to third parties, and you can access, modify, or delete your information at any time.
What This Policy Covers
- Our website stationcodex.com and related services
- Financial analysis tools and reporting systems
- Client communications and support interactions
- Third-party integrations used in our analysis process
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what we gather and why we need it:
Personal Information
When you create an account or contact us, we collect basic details like your name, email address, phone number, and company information. We also store your communication preferences so we can reach you in the way that works best for you.
Financial Data
For our liquidity and solvency analysis services, you might upload financial statements, cash flow data, or other business metrics. This information is essential for providing accurate analysis, but it's always encrypted and stored securely.
Technical Information
We automatically collect IP addresses, browser types, and usage patterns to improve our service performance and security.
Cookies & Analytics
We use cookies to remember your preferences and analyze how our website is used, helping us make it more useful for everyone.
We never collect sensitive information like credit card details, social security numbers, or personal banking passwords. Our focus is strictly on the business financial data needed for analysis.
How We Use Your Information
Your information serves specific purposes related to delivering and improving our financial analysis services. We don't use your data for unrelated marketing or sell it to other companies.
Primary Uses
- Performing liquidity and solvency analysis on your financial data
- Generating reports and insights tailored to your business
- Providing customer support and answering your questions
- Sending important updates about our services or your account
- Improving our analysis algorithms and service quality
Legal Basis: Under Australian privacy law, we process your information based on contract fulfillment (providing our services), legitimate interests (service improvement), and your consent where required.
Marketing Communications
We'll only send you marketing emails if you've explicitly opted in. Even then, every email includes an easy unsubscribe option. Our focus is on sharing genuinely useful financial insights rather than frequent promotional content.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting us directly.
Access Your Data
You can view, download, or request a copy of all personal information we hold about you at any time.
Correct Information
If any of your personal details are incorrect or outdated, you can update them instantly through your account settings.
Delete Your Account
You can permanently delete your account and all associated data, though we may retain some information for legal compliance.
Data Portability
Export your data in common formats to use with other services or for your own records.
How to Exercise Your Rights
Most actions can be completed through your account dashboard. For more complex requests or if you don't have an account, email us at help@stationcodex.com with your request. We aim to respond within 30 days and will verify your identity before processing any changes.
If you're not satisfied with how we've handled your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Data Security & Storage
Financial data requires serious security measures. We use industry-standard encryption, secure servers, and regular security audits to protect your information from unauthorized access or breaches.
Security Measures
- 256-bit SSL encryption for all data transmission
- Encrypted storage on secure Australian servers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Strict employee access controls and confidentiality agreements
Data Location: Your information is stored on secure servers within Australia, ensuring compliance with Australian data sovereignty requirements and privacy laws.
Data Retention
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Account information is typically retained for seven years after account closure for tax and business record purposes, but you can request earlier deletion in most circumstances.
Financial analysis data uploaded for one-time projects is automatically deleted after 12 months unless you're an ongoing subscriber. You can also manually delete specific datasets through your account at any time.
Third-Party Services & Sharing
We work with carefully selected third-party services to deliver our analysis tools and maintain our website. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
When We Share Information
- With cloud hosting providers for secure data storage
- With analytics tools to improve website performance (anonymized data only)
- With payment processors for subscription billing
- With legal authorities if required by Australian law
We never sell your personal information to marketers, data brokers, or other companies. Any sharing is strictly limited to what's necessary to provide our services or comply with legal requirements.
International Transfers
Some of our service providers may process data outside Australia, but only in countries with adequate privacy protections or under approved transfer mechanisms. We ensure these transfers meet Australian privacy law requirements.
Changes to This Policy
We review this privacy policy annually and update it when we make significant changes to our data practices. We'll notify you about important changes via email and update the "Last Modified" date at the top of this page.
Minor clarifications or legal updates might not trigger individual notifications, but you can always check this page for the most current version. Continuing to use our services after policy changes indicates your acceptance of the updated terms.
Stay Informed: We recommend bookmarking this page and checking it periodically if you want to stay updated on how we protect your privacy.
Privacy Questions? We're Here to Help
If you have questions about this privacy policy, want to exercise your privacy rights, or need clarification about how we handle your data, don't hesitate to reach out.